Privacy Policy:
We respect your privacy and we will never give out or sell your personal information to third parties.
Free Shipping:
Enjoy free USPS or UPS ground shipping within the continental United States for all items ordered on our online shopping site.
We regret at this time we cannot take international orders.
Complimentary Gift Box:
Each piece of jewelry arrives to you in our beautiful signature gift box at no extra charge to you.
How to Order:
You may make your payment by Master or Visa Card on our secure site.
If you wish, you may also place your order by phone at 505.466.9300
Shipping:
All orders placed between Monday and Friday will be shipped within two days.
We do not charge your credit card until your order is ready to be shipped.
It usually takes from six to eight business days for your package to arrive UPS ground.
Please note: UPS does not deliver to PO boxes.
All items will be shipped by UPS ground unless otherwise requested.
If another method of shipping is requested, shipping fees may be charged.
New Mexico Sales Tax:
All shipments delivered to New Mexico will include New Mexico sales tax at the current tax rate for this state.
Returns and Exchanges:
We hope you are completely satisfied with your shopping experience at Tahlia.
If for any reason however, you would like to return or exchange an item, please follow these easy steps:
- For all returns and exchanges an authorization number is required.
- To receive an authorization number, simply email us at: info@shoptahlia.com or call our service dept. at 505.466.9300
Please secure items in their original shipping box with original packaging materials and kindly include the packing slip.
Please note: We do require all items be returned in unworn, pristine condition with original tags.
- Ship your insured package and for your protection, please retain your proof of insurance receipt.
Ship to:
Tahlia
1 Encantado Loop
Santa Fe, New Mexico 87508
Exchanges:
If you wish to do an exchange, please write the name and style number of the item you would like to receive and include that information on the packing slip.
Applying Credit:
After the package is received by us, we will apply the credit to the same account.
This should be reflected on your next billing statement.
Stone Variations:
Many of our selections are artisan crafted and therefore one of a kind works of art.
Because each stone bead is truly unique, you may find slight design and color variations in your piece which differ from the jewelry pieces depicted online.
Product Size:
Because it is not always possible to depict the actual size of our selections online, we include accurate size measurements in each product description.
Contact:
Please email us at: info@shoptahlia.com
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